Research Helpful Articles on Workforce Culture

Regardless of the core values adopted in a healthcare organization, valuing others is vital as we represent an industry of healing arts, caring, and service to human beings.  Valuing is the bedrock for core organizational values, just like trust is to integrity.

Getting the culture “right” in healthcare has become a mandate and not an option.  Today with value-based purchasing, mediocre care is no longer acceptable.  Financial rewards are tied to patient clinical outcomes. 

Leading a healthcare organization requires effective, intentional focus on the Four Cornerstones of Healthcare.  If we – as leaders – want to transform our unhealthy organization into a healthy, healing one, these four areas must have our attention. 

People have a difficult time stepping outside themselves and dialing into what other people are experiencing.  This is especially true for those who feel, think, and believe differently from one another. 

Empathy is a great communication skill in that a person is sensing the emotions of others.  Having empathy allows people to connect and build emotions of others.  Having empathy allows people to connect and build camaraderie and kindred spirit among each other. 

The barrier to addressing culture in a systemic approach by healthcare leaders has to do with a number of factors. This is a prevalent mindset in the fee-for-service healthcare environment.